1. TERMS OF HIRE

• 1.1 By renting the vehicle (referred to as the rental), you hereby agree to abide by the terms and conditions stated below, encompassing both printed, written, and digital formats, as well as those specified on the front of the rental agreement, which you have signed.
• 1.2 Additionally, you are obligated to settle all fees and charges outlined in the signed agreement. This obligation remains even if you did not explicitly authorize the charges in advance.
• 1.3 This agreement establishes a mutual understanding between you (referred to as the renter), the individual authorized to drive as per this agreement, and Raine’s Car Rental.
• 1.4 The terms “Renter,” “Customer,” “You,” and “Your” are inclusive of any designated authorized driver.
• 1.5 All parties, including the renter and authorized drivers, share joint responsibility for the obligations detailed within the rental agreement.

2. RENTAL REQUIREMENTS

• 2.1 Driver must be at least 23-year-old and is a holder of a license for minimum of 2 years.
• 2.2 An Antiguan Driving Permit is mandatory and can be obtained from us for $20.00 USD, valid for 3 months.
• 2.3 Rates are quoted in USD.
• 2.4 Payment options include all major credit cards or cash upon delivery.
• 2.5 A valid credit card is required if a deposit is necessary.

3. RESERVATION & DEPOSIT

• 3.1 A valid credit card is required for reservation purposes. A hold amount will be placed on the credit card.
• 3.2 If a deposit is required, a credit card must be used to secure the deposit amount.
• 3.3 Card reservation holds are typically processed through an authorization transaction.
• 3.4 These funds are temporarily held by the issuing bank and are not accessible for spending.
• 3.5 After the vehicle is returned in the same condition, the hold is released by the issuing bank.
• 3.6 The release timeframe varies and can range from a few business days to a couple of weeks, depending on the bank’s policy.

4. INSURANCE & LIABILITY

• 4.1 Insurance coverage is extended to all vehicles, encompassing passenger liability and Third-Party Personal Injury including death is coverage up to a limit of USD $755,000.
• 4.2 Additionally, insurance coverage for Third Party Property damages is included, offering protection up to USD $188,000.
• 4.3 Limited Enhanced Protection (L.E.P) is offered and if accepted reduces the liability for damages to $2000.00 USD provided the vehicle was operated within the terms and conditions outlined in the rental agreement. Initially, an authorized hold will be placed on your card for the amount of $250.00 USD.
• 4.4 Notably Limited Enhanced Protection (L.E.P) does not provide coverage for damage to tires/rims or cigarette burns to upholstery.
• 4.5 Declining the Limited Enhanced Protection (L.E.P) renders the renter fully responsible for any loss, damage, or theft of the vehicle resulting from accidents, fires, or theft unless deemed not at fault (i.e Police Report).
• 4.6 Raine’s Car Rental is not liable for personal belongings left behind in our vehicles.

5. RATES

• 5.1 Rental rates vary based on vehicle category and rental duration. Raine’s Car Rental reserves the right to change rates without prior notice.
• 5.2 Limited Enhanced Protection (L.E.P) reduces liability for damage. L.E.P rates range from USD $10.00 to $15.00 per day, depending on the vehicle category.
• 5.3 Additional charges apply for vehicles kept past the contracted time.

6. VEHICLE USE POLICY

• 6.1 The vehicle is exclusively permitted to be operated by an “Authorized driver.” An “Authorized driver” refers to yourself and any additional individual who signs the rental agreement during the vehicle handover process.
• 6.2 All drivers must adhere to our age prerequisites, possess a valid driver’s license, and satisfy any other stipulations detailed in this agreement.
• 6.3 Our vehicles maintain a strict non-smoking policy. A cleaning fee of USD $50.00 will be charged in the event of smoking inside the vehicle.
• 6.4 Renter is not responsible for cleaning the vehicle upon return. However, if the vehicle is returned in a notably dirty condition, including excessive dirt, sand, or mud, a cleaning fee of USD $50.00 will be applied.

7. PROHIBITED USE POLICY

The following actions are strictly prohibited:

• 7.1 Fraud or Misrepresentation.
• 7.2 Reckless Misconduct.
• 7.3 Unauthorized Drivers.
• 7.4 Illegal Activities.
• 7.5 Excessive Load.
• 7.6 Racing or Competition.
• 7.7 Subleasing or Hiring.
• 7.8 Off-Road Use.
• 7.9 Vandalism or Damage.
• 7.10 Impaired Driving.
• 7.11 Prohibited Areas.
• 7.12 Towing.

Violation of any of these prohibitions will be regarded as a breach of this agreement, leading to the nullification of the agreement and renter’s full responsibility for losses, damages, third-party claims, legal fees, fines, and penalties.

8. FUEL POLICY

• 8.1 Vehicles are provided with a full tank of gas upon delivery.
• 8.2 Please ensure vehicles are returned with a full tank unless prepaid fuel option is selected.
• 8.3 If the vehicle is returned with insufficient fuel, refueling charges and refill costs will be incurred.
• 8.4 For details about refueling fees, kindly consult your booking agent.

8A. PREPAID FUEL OPTION

• 8A.1 Customers may prepay for a full tank of gas at the time of booking or drop off.
• 8A.2 Return the vehicle with any amount of fuel left; no need to refill before return.
• 8A.3 No charges for fuel upon return.
• 8A.4 Prepaid gas rates are competitive and may save time and money.

9. RESPONSIBILITY & LIABILITY

• 9.1 The responsibility for any loss falls upon the renter or any additional driver(s), whether authorized or not, who:
  • 9.1.1 Fail to promptly report an accident to the police.
  • 9.1.2 Fail to complete an accident report.
• 9.2 The renter bears accountability for all traffic violations accrued throughout the rental period.

10. CANCELLATION & REFUND (Prepaid Bookings)

• 10.1 Cancellations made more than 48 hours prior to pick-up incur no fee.
• 10.2 Cancellations made within 48 hours of pick-up results in a 25% cancellation fee.
• 10.3 No-shows or cancellations on the pick-up date are subject to a 50% cancellation fee.

11. VEHICLE COLLECTION

• 11.1 For your convenience, pickup and drop-off are available at our rental desk, located in the Authorized Car Rental Office Building at V.C. Bird International Airport.
• 11.2 Free pickup & drop offs is available island-wide but must be requested in advance.

12. VEHICLE REPOSSESSION

• 12.1 In case of non-compliance with the rental agreement, such as misuse, prohibited activities, or non-payment, Raine’s Car Rental reserves the right to repossess the vehicle without notice.

13. MODIFICATIONS & TERMINATION

• 13.1 Changes to reservations may result in rate adjustments.
• 13.2 Raine’s Car Rental reserves the right to terminate rental if terms are violated.

14. GENERAL TERMS

• 14.1 Raine’s Car Rental is not responsible for unforeseen events.
• 14.2 Any disputes will fall under the jurisdiction of Antigua and Barbuda and will be resolved through arbitration within this jurisdiction.

By renting from Raine’s Car Rental, you acknowledge your acceptance of these terms and conditions.